Delivery Information

Please note, as a result of COVID-19, we are operating at a reduced capacity, if you have any questions about your order please contact us at info@hedkayse.com

 Standard UK delivery 5-10 working days.

All UK deliveries are dispatched free of charge, we use DPD Local. For your convenience, delivery status email updates are sent out during transit. Please note, a signature will be required.

Delivery outside the UK:

- Europe, EU Royal Mail Tracked service £12.15, 10-15 working days

- Rest of the World, Royal Mail Tracked service £15, 10-15 working days

Delivery outside of the UK is charged as additional and the delivery charges for each country are shown at checkout. The customer is liable for any import duty.

For queries regarding delivery, please contact us at info@hedkayse.com

 

Export/Import Tax from January 2021
It is a legal requirement for Headkayse Ltd to declare the actual value of goods (excluding shipping charges) contained in all packages sent abroad.
Orders may be subject to import duties and taxes imposed by the destination country; any additional charges for customs clearance must be paid by the customer.
Customs policies vary from country to country, so you should contact your local customs office if you require more specific information. Please note that when ordering online you must comply with all laws and regulations of the country in which you are receiving the goods.

 

Returns

Can I return or exchange my order?

If you would like to exchange or return the helmet purchased from hedkayse.com then you can return it within 30 days providing it is in its original packaging, the tags are still attached and the helmet is unused.

How do I make a return?

Hedkayse offers a free UK return service, contact: info@hedkayse.com to arrange refunds, returns or exchanges.